Racknerd有个问题一直困扰着用户，如果你在Racknerd绑定了信用卡，使用信用卡付款，如果你账户内有未确认订单或者到期订单，

Racknerd就会主动扣款。通过搜索，我们发现好几例类似的情况。

Racknerd提交订单并未支付，第二天会自动从信用卡扣款。

Racknerd的TOS里面并没有清楚描述扣款的情况。但是Racknerd TOS提到了购买后不退款。为了避免这种情况，你最好不要绑定信用卡，

不要使用信用卡付款。你可以选择支付宝付款。如果已经出现了信用卡自动扣款，请联系Racknerd客服取消订单。

下面是网上找到的Racknerd订单被主动扣款后，用户联系racknerd客服详细的交涉过程：

Racknerd第一次回复：Racknerd默认自动扣款。

Hello,

Thank you for contacting RackNerd!

By default, the automatic-payment option was enabled on your VPS services using the saved credit card information。

Racknerd第二次回复：Racknerd不退款，即使扣了钱。

As per our terms of service we do not offer refunds. These were terms you accepted when placing your order with us.

Racknerd第三次回复：Racknerd可以退款到你的账户，但是要管理费。

As we said, we could issue the store credit only for $120/- out of $120.1/- since we charge $20.10/- as an admin fee.

着就是交涉的情况，最后退款到Racknerd账户。